SOS Duplicate Reservation Certificate

15 day policy

Customers have 15 days to download their documents from the Secretary of State's website after they purchase them. Notices will NOT be mailed. They must use this website to retrieve their certificate. After 15 days, documents must be repurchased.

For policy questions contact: (334)242-5324 or business.services@sos.alabama.gov

Application Description & URL

Allows users to purchase a duplicate copy of a domestic or foreign name certificate

https://www.alabamainteractive.org/sos_duplicateReservation/

Payment/Refund Issues

No refunds allowed, unless the transaction was processed due to an application or technical error. In such cases fill out of Refund Request form or have the customer email support@alabamainteractive.org

SOS- What is this extra fee for my duplicate name reservation?

Result/Document Issues

Users is presented with the certificate in the form of a pdf hyperlink on the receipt confirmation page. The user is also sent an email with a copy of their receipt and a link to download the documents.

When documents are illegible/corrupt or the image could not be found, fill out a Further Action Required form or have the user email support@alabamainteractive.org.

Login Issues

For password resets for subscribers, have subscribers email the request to subscriptions@alabamainteractive.org