APELS - Certificate of Authorization

Payment/Refund Issues

Refund policy: 

All refunds must be approved by the Board. If the customer is requesting a refund, complete a Refund Request form, or have them email support@alabamainteractive.org

For login issues or payment errors, fill out a Further Action required form or have them email support@alabamainteractive.org

Result/Document Issues

Certificates will be available for download upon completion of payment.

Login Issues

If the firm is having issues logging in, create a Further Action Required ticket providing us with the customer's first and last name, phone number, email address, and certificate number. We will contact customer with the information needed to log in.