SOS Renew Expiring Name Reservation
15 day policy
Customers have 15 days to download their documents from the Secretary of State's website after they purchase them.
For policy questions contact (334)242-5324 or business.services@sos.alabama.gov
Application Description & URL
Allows users to renew an expiring domestic or foreign name reservation
Payment/Refund Issues
No refunds allowed, unless the transaction was processed due to an application or technical error. In such cases fill out of Refund Request form or have the customer email support@alabamainteractive.org
SOS- What is this extra fee to renew my Name Reservation?
SOS- Why can't I pay for my expiring name reservation renewal?
Result/Document Issues
Users is presented with the certificate in the form of a pdf hyperlink on the receipt confirmation page. The user is also sent an email with a copy of their receipt and a link to download the documents.
When documents are illegible/corrupt or the image could not be found, fill out a Further Action Required form or have the user email support@alabamainteractive.org.
Login Issues
For password resets for subscribers, have subscribers email the request to subscriptions@alabamainteractive.org