ADOR - Why was my certificate of compliance denied?

Owned by Patrick Naylor (Deactivated)
Last updated: Jan 21, 2016 by Lyndsey Johnson (Deactivated)
1 min read

Customers will call after receiving their denied certificate of compliance wanting to know why.

Step-by-step guide

  1. Inform the customer that the certificates of compliance are processed and approved/denied by the Alabama Department of Revenue.
  2. To best assist the customer to get an explanation or find out what needs to be done in order to be in compliance, they will need to call the Alabama Department of Revenue at 334-242-1189.
  3. Customers will have to submit a new request if their certificate is denied. No changes will be made to the existing status unless a mistake was made by the Department of Revenue.

 

Example of a denied certificate of compliance.