Caller is receiving "Issuance is incomplete. Please see examiner" message when trying to renew driver's license.
Step-by-step guide
Inform the customer that this message means they will be unable to renew their Driver's License using the online Driver's License renewal application, and will need to visit a licensing office in order to renew their license. If the caller would like more information, direct them to contact the Alabama Law Enforcement Agency at 334-517-2800.
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