Website Requests
Overview
The ALDOR Website has multiple user roles. Each user role has its own set of responsibilities. As an ALDOR Website user, you will make changes to the website within your roles capabilities. For all changes outside of your role, please reference the request responsibilities to understand how to submit your change and to whom.
Be sure to check your user role capabilities prior to contacting an ALDOR Website team member as many of the changes can and should be made by you.
If you do not see your request type below, email Tanner Epperson for guidance on how to submit the request.
Team
Team | ALDOR Website Team |
Team members | Rita Allen - IT Director Catherine Gayle Fuller - Commissioners Office, Approver / Decision Maker Matt Dyar - IT Assistant Director Virginia Neislein - Project Manager Frank Miles - Content Review Arleen Alexander - Content Review Ethelyn Williams - ALDOR Admin Tanner Epperson - NIC |
Request Responsibilities
Request Type | Team Member and Responsibilities | Request Workflow | Comments |
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Update Maintenance Banner |
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Create a News post |
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Remove a Division page |
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| Removing content should only happen if the content will NEVER be used again. If the content may be used in the future, request to change the page to a ‘Draft’ to remove from public view but retain in WordPress. |
Remove Media |
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| Removing media should only happen if the media will NEVER be used again. If the media is linked on the website in multiple locations, removing the media will break all links referencing the removed media. Please consider the Replacing the media instead. |
Replace Media |
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| Replacing media will update all linked pages to the media. You MUST replace the media with the same document name as the legacy media. If the replaced media has a new document name, the URL will change and break URLs. |
Changes to Forms outside of my division |
Structural / Design:
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| You will update your own divisions Forms in WordPress. If you need to update a Form that is not assigned to your division, contact the ALDOR Admin OR Content Review teams. NOTE: updating a form includes tagging the form with a division or category. All structural changes to the forms page must be requested and approved by the Commissioners Office, Approver / Decision Maker. |
Changes to Administrative Rules outside of my division |
Structural / Design:
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| You will update your own divisions administrative rules in WordPress. If you need to update an administrative rule that is not assigned to your division, contact the Tax Policy group. NOTE: updating a rule includes tagging the rule with a division or category. |
Changes to an FAQ outside of my division |
Structural / Design:
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| You will update your own divisions FAQs in WordPress. If you need to update an FAQ that is not assigned to your division, contact the ALDOR Admin group. NOTE: updating a FAQ includes tagging the FAQ with a division or category.
All structural changes to FAQ must be requested and approved by the Commissioners Office, Approver / Decision Maker. |
Updates to Help Center | Phone Numbers:
Structural / Design:
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| All structural changes to the help center must be requested and approved by the Commissioners Office, Approver / Decision Maker. |
Updates to Make a Payment | Phone Numbers:
Structural / Design:
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| All structural changes to the Make a Payment page must be requested and approved by the Commissioners Office, Approver / Decision Maker. |
Home Page |
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| All structural changes to the home page must be requested and approved by the Commissioners Office, Approver / Decision Maker. |
Individuals, Businesses and Professionals |
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About |
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| All changes to the about page must be requested and approved by the Commissioners Office, Approver / Decision Maker. |
Unassigned responsibilities |
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