15 day policy
Customers have 15 days to download their documents from the Secretary of State's website after they purchase them. Notices will NOT be mailed. They must use this website to retrieve their certificate. After 15 days, documents must be repurchased.
Application Description & URL
Allow users to file their foreign LLC online
Payment/Refund Issues
No refunds allowed, unless the transaction was processed due to an application or technical error. Such cases should be forwarded to Alabama Interactive at support@alabamainteractive.org
Result/Document Issue
Users is presented with the their fling in the form of a pdf hyperlink on the receipt confirmation page. The user is also sent an email with a copy of their receipt and a link to download the fling.
When documents are illegible/corrupt or the image could not be found, fill out a Further Action Required form or have the user email support@alabamainteractive.org.
Login Issues
For password resets for subscribers, have subscribers email the request to subscriptions@alabamainteractive.org
SOS FLLC Online Filing - Why doesn't the website recognize my RES ID (ie. Reservation ID)
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