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- If the user is using the Jefferson county website, or tagit.jccal.org, then they will not be able to renew at this that site.
- Direct the customer to www.outdooralabama.com
- Have them highlight over "Boating" from the top of the screen, then select "Boat Registration" from the drop-down menu.
- Here, the top line will read "Renew your boat registration online. Renew Here", have them click the link.
- This page will look very similar to them, but they will not experiencing experience the session issue issues, any furtherlonger.
- If this does not resolve their issue, please create a Further Information Required ticket, providing their name, phone number, email address, and AL registration number.
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