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For policy questions contact: (334) 242-2999
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AI only provides payment processing for this application. https://mcs.mvtrip.alabama.gov/mcs/irp/sign_on_action_start.do |
Payment/Refund Issues
Refund policy:
Customer's who want to request a refund for their IFTA license payment should be directed directly to the Alabama Department of Revenue, 334-242-2999.
Result/Document Issues
IFTA Licenses are distributed by the Alabama Department of Revenue. If a customer has not received their license, they'll will need to contact ADOR at 334-242-2999.
Login Issues
Users who are unable to login should be directed to the Alabama Department of Revenue at 334-242-2999.
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