For Tax Payments via Telephone: 1-800-272-9829
For policy questions contact:
| ADOR eBuy | |
|---|---|
| Collection Services | 334-242-1220 |
Tax Extension, Tax Estimation, and Business Privilege Tax Ask the caller if they are making an individual, corporate, or business privileged tax payment. | |
|---|---|
| Business Privilege Tax | 334-242-1170 Option #8 |
| Corporate Income Tax Questions | 334-242-1170 Option #6 |
| Financial Institution Excise Tax Questions | 334-242-1170 Option #6 |
| Individual Income Tax Assessments | 334-242-1170 Option #1 |
| Individual Income Tax Questions | 334-242-1170 Option #1 |
| Individual Income Tax Refund Hotline | 1-855-894-7391 |
| Individual Income Tax Special Audit-Non-filer Group | 334-242-1511 |
| Individual Income Tax Special Audit-CP2000/EOAD Group | 334-242-1940 |
| Pass-Thru Entities (S-Corps, Partnerships, Fiduciary, Estates, Trusts) | 334-242-1170 Option #6 |
| Registration for Business Accounts | 334-242-1584 |
| Withholding Tax | 334-242-1170 Option #7 |
ADOR Construction Fees: 334-242-1300
ADOR ReportsAccess Request: 334-242- 1443 Local Sales & Use Reports: 334-242- 1443 Annual Reports: 334-242- 1443 One Spot Reports: 334-242- 1443 | |
WRAP Reports: 334-353-0440 Business License Upload (MBLU): 334-353-0440 Motor Fuel Single Point: 334-242-9608, option 6, option 6 |
ADOR eBuy - Closed Bid Property Auction
Work Flow:
Create Account > Validate Email Address > Add Bank to Wallet ($8.00 Initial Account, $5.00 Additional Account) >
Bid on Property (10% of bid due) > Bid Closed > 10 Day (not business days) Grace Period until winner is announced >
Auction Losers > Refund 10% (7-10 business days)
Auction Runner-up > Funds are held for 30 days, waiting on winner to make payment
Auction Winner > 30 Days to pay 90% (payment on User Account Portal, Bid History)
If the winner makes the payment within 30 days, the runner-up will be refunded their 10% bid amount.
If the winner does not make the payment, the runner-up now has the opportunity to pay 90% within 30 days
90% Payment > 10 Day (not business days) Grace Period > Transfer funds to disbursement account for ADOR to collect
Tax Extension
Extension tax payments will apply to the past or current tax year.
Missed Deadline?
Alabama grants an automatic six month extension to file the return, no form is needed.
My Alabama Taxes will allow them to make payments online, with the Tax Hotline for over phone payment or via mail ADOR, PO Box 327410, Montgomery, AL 36132-7410.
Incorrect Payment?
request to move the payment. The request can be sent via the taxpayer’s My Alabama Taxes account or via mail ADOR, PO Box 327410, Montgomery, AL 36132-7410.
Tax Estimation
Estimation tax payments will apply to the next (future) tax year.
Business Privilege Tax
Access Request: 334-242- 1443
Local Sales & Use Reports: 334-242- 1443
Annual Reports: 334-242- 1443
One Spot Reports: 334-242- 1443
WRAP Reports: 334-353-0440
Business License Upload (MBLU): 334-353-0440
Motor Fuel Single Point: 334-242-9608, option 6, option 6
Construction Fees
Payment/Refund Issues
Refund policy:
If an individual would like a refund, please ask them to email their request to support@alabamainteractive.com
Subject: Refund Request - Application Name
Body:
Name -
Phone Number -
Reason -
Amount -
Order ID (s) -
Individual Income Tax - Angel Gann
Pass Through Entity (Partnership) - Christina Hall
Result/Document Issues
Insert FAQ links here
Login Issues
Password Reset: CDB, if user does not know their username they must contact Laura Reese (334) 242-1443
Need Access: Contact Laura Reese (334) 242-1443
Need Account Unlocked: Contact Sean/Rohit to unlock, make sure to reset password in CDB and test logging in prior to communicating the account is unlocked
App Screenshot:
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