Application Description & URL
Allows users to purchase their Certificate of Existence online
Payment/Refund Issues
None allowed, unless the transaction was processed due to an application or technical error. Such cases should be forwarded to Alabama Interactive at support@alabamainteractive.org
Result/Document Issues
Users is presented with the certificate in the form of a pdf hyperlink on the receipt confirmation page. The user is also sent an email with a copy of their receipt and a link to download the documents.
When documents are illegible/corrupt/Image could not be found. Have the user email support@alabamainteractive.org
Login Issues
Reset passwords for subscribers. Have subscribers email the request to support@alabamainteractive.org
0 Comments