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Application Description & URL

Allows users to purchase their Certificate of Existence online

https://www.alabamainteractive.org/sos_eCertificate

Payment/Refund Issues

None allowed, unless the transaction was processed due to an application or technical error.  Such cases should be forwarded to Alabama Interactive at support@alabamainteractive.org

Result/Document Issues

Users is presented with the certificate in the form of a pdf hyperlink on the receipt confirmation page.  The user is also sent an email with a copy of their receipt and a link to download the documents. 

When documents are illegible/corrupt/Image could not be found.  Have the user email support@alabamainteractive.org

 

Login Issues

Reset passwords for subscribers.  Have subscribers email the request to support@alabamainteractive.org

 

 

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