15 day policy
Customers have 15 days to download their documents from the Secretary of State's website after they purchase them. Notices will NOT be mailed. They must use this website to retrieve their certificate. After 15 days, documents must be repurchased.
- After the 15 days have passed, and the name reservation hasn't expired, the customer should use the Duplicate Reservation Application to download their document(s).
For policy questions contact: (334)242-5324 or business.services@sos.alabama.gov
Application Description & URL
Allows users to reserve and purchase a domestic or foreign name for use in the state of Alabama
Payment/Refund Issues
No refunds allowed, unless the transaction was processed due to an application or technical error. In such cases fill out of Refund Request form or have the customer email support@alabamainteractive.org
Result/Document Issues
Users are presented with the certificate in the form of a pdf hyperlink on the receipt confirmation page. The user is also sent an email with a copy of their receipt and a link to download the documents.
When documents are illegible/corrupt or the image could not be found, fill out a Further Action Required form or have the user email support@alabamainteractive.org.
SOS- How can I get a copy of a previously purchased name reservation certificate?
SOS - The name is available, but it will not accept my business name.
Login Issues
For password resets for subscribers, have subscribers email the request to subscriptions@alabamainteractive.org
0 Comments