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This is usually a question that comes after someone has seen a charge on their credit card to the "Alabama Interactive" or "State of Alabama" and are not sure what it is.
This question is usually related to What is this charge on my card?
Solution
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Alabama Interactive is NOT a state agency, but we are a third party who partners with state agencies to provide online services on their behalf. |
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To troubleshoot what the payment is for, follow these steps.
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What are the last four digits of your credit card so I can look up the transaction?
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On all of our services, a user will see this statement:
This online service is provided by Alabama Interactive, LLC, a third party, working under a contract awarded and administered by Alabama's Department of Finance as authorized under contract number T001. The online price of items or services purchased through Alabama.gov, the state's official web portal, includes funds used to develop, maintain, enhance and expand the service offerings of the state's portal.
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Alabama Interactive is NOT a state agency, but partners with state agencies to provide online services on their behalf. |
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