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Customers have 15 days to download their documents from the Secretary of State's website after they purchase them. Notices will NOT be mailed. They must use this website to retrieve their certificate. After 15 days, documents must be repurchased. |
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Allow users to file their foreign LLC online |
Payment/Refund Issues
None allowed, unless the transaction was processed due to an application or technical error. Such cases should be forwarded to Alabama Interactive at support@alabamainteractive.org
Result/Document Issue
Users is presented with the their fling in the form of a pdf hyperlink on the receipt confirmation page. The user is also sent an email with a copy of their receipt and a link to download the fling.
When documents are illegible/corrupt/Image could not be found. Have the user email support@alabamainteractive.org
Login Issues
Reset passwords for subscribers. Have subscribers email the request to support@alabamainteractive.org