Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Live Search
spaceKeyCALLCENTER

 

Note
title15 day policy

Customers have 15 days to download their documents from the Secretary of State's website after they purchase them. 

For policy questions contact: 

Info
titleApplication Description & URL

Allows users to reserve and purchase a domestic or foreign name for use in the state of Alabama

https://www.alabamainteractive.org/sos_nameReservation

Payment/Refund Issues

None No refunds allowed, unless the transaction was processed due to an application or technical error.  Such cases should be forwarded to Alabama Interactive at support@alabamainteractive.org

Result/Document Issues

Users is presented with the certificate in the form of a pdf hyperlink on the receipt confirmation page.  The user is also sent an email with a copy of their receipt and a link to download the documents. 

When documents are illegible/corrupt/Image could not be found.  Have the user email support@alabamainteractive.org

 

Login Issues

Reset passwords for subscribers.  Have subscribers email the request to support@alabamainteractive.org

 

 

 

Image Added