If the customer is in the process of renewing their license and discover their education hours are not correct, or have duplicate courses entered.
Step-by-step guide
- Determine whether the issue is due to a duplicate course entry, or a course not being listed.
- You can direct the licensee to the Continuing Education Log for them to edit their entries, https://www.alabamainteractive.org/asbl_pels_ce
- Once logged into this site the licensee will be able to add/edit any courses for the current license renewal period.
- After they have made changes to their hours on this site, they will need to return to the License Renewal application and start a new session to have those changes take effect.
- If the customer cannot log into the Education Log, or is unable to edit their hours for themselves.
- Get the information for any courses that need to be added/removed.
- Date of Activity
- Sponsoring Organizations Name
- Location of Activity (city)
- Location of Activity (state)
- Title / Description
- Instructor / Speaker's Name
- Gather the licensee's license number, and name
- Create a Further Information Required form, providing us with the above information.
- We will adjust their hours and notify the licensee once this is complete.
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